Refund Policy:
This refund policy outlines the process for returning and receiving a refund for purchases made on [Your Website Name]. It applies to all customers, both local and international.
1. Conditions for Returns and Refunds
We will accept returns and issue full refunds for the following reasons:
Item Damaged or Defective: If the item arrives damaged or defective upon arrival, we will gladly accept a return and issue a full refund for the purchase price and any applicable shipping costs.
Incorrect Item: If you receive an item that is different from what you ordered, we will accept a return and issue a full refund for the purchase price and any applicable shipping costs.
Lost or Missing Items: If your order arrives incomplete, with missing items, we will issue a refund for the missing items or resend them at no additional cost.
Order Cancellation: You may cancel your order before it is shipped and receive a full refund. Note that we can only guarantee cancellation and refund before the order is processed and shipped.
To initiate a return, please contact us within 5 days of receiving your order by rghinda18@gmail.com
We will provide you with a Return Merchandise Authorization (RMA) number and instructions for returning the item.
You are responsible for packing the item securely and shipping it back to us at your own expense.
We recommend using a trackable shipping method and keeping a copy of the tracking receipt for your reference.
Once we receive and inspect the returned item, we will issue a full refund for the purchase price and any applicable shipping costs within 10 -15 days.
The refund will be issued to the original payment method used for the purchase.
Please note that depending on your bank or credit card issuer, it may take additional time for the refund to appear in your account.
For international orders, the customer is responsible for any return shipping costs and customs fees associated with returning the item.
We recommend using a trackable shipping method and declaring the full value of the item on the customs form to avoid any delays or issues with receiving your refund.
We will not accept returns or issue refunds for the following reasons:
– Change of mind or buyer’s remorse.
– Misuse or damage of the item caused by the customer.
– Downloadable products or other products designated as non-returnable.
– Items personalized or customized to the customer’s specifications.
If you have any questions about our Refund Policy, please contact us at:
Email Address: rghindia18@gmail.com
Phone Number: +91 93122 82322
We reserve the right to modify this Refund Policy at any time without prior notice. The most current version of the policy will be posted on this page.