Once the order is placed from your end, we ship it within 1-3 business days. Few of the items require a longer ship-out time due to being oversized. Currently, we are shipping through DTDC (Desk to Desk courier) , speed post or similar logistics. We are currently working on improving and adding new features on our shipping services. On occasional days, maybe due to festivals or any other uncertain conditions (due to weather or other mishaps), there can be an unforeseen delay in the shipping of your order, but your order is our priority and the best will be tried to deliver it as soon as possible. We will inform you by an email if your order takes a longer delivery time than expected so that you don’t face any inconvenience. We currently do not provide with Cash on Delivery option. The payment is done in advance and your order’s safety is totally our responsibility.
Return and Exchange Policy
There is no return or exchange policy available from our side. There is however a replacement policy where you can get your product replaced within 7 days of delivery only if the product is defected. In case the product you want to be replaced is out of stock from our end, we will provide you with 100% refund for the same.
We promise to deal with all your complaints in the fairest way possible. You can email us at firstname.lastname@example.org or call us at +91-1123416454 or +91-9312282322. Customer service is available from 10:30 hours to 18:00 hours.
We are in every way committed to protecting your privacy. We only use the i formation provided by you in a lawful manner ( according to the data protection act). We collect the information to ship your order and to provide you with the best possible service. You can always unsubscribe from the mails and never get bothered again. Your privacy is our responsibility. You can also contact us on +91-1123416454 for any privacy related concern (calls maybe recorded for quality assessment).